Translation Services Manager
(ISO 17100)
This online course allows you to gain the necessary knowledge and skills to provide quality translation services in accordance with the requirements of ISO 17100:2015 Translation Services – Requirements for Translation Services.
The participants of the training will gain knowledge about the main methods of organizing the process of translation and its continuous improvement.
![](https://sic.academy/wp-content/uploads/2022/06/pr-firm-icon-10-multicolor-1.png)
Duration
18 hours
![](https://sic.academy/wp-content/uploads/2022/06/pr-firm-icon-8-multicolor-2.png)
Language
English/Ukrainian/Russian
![](https://sic.academy/wp-content/uploads/2022/06/pr-firm-icon-3-multicolor.png)
Format
100% online
Objectives
• Understand the principles of organizing Translation Services in accordance with the requirements of ISO 17100
• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the efficient and effective management of Translation Services
• Gain knowledge on how to improve Translation Services
• Understand the relationship between the quality delivery of Translation Services and meeting the requirements of the organization’s various stakeholders
• Develop the knowledge and skills needed to advise organizations on best practices for delivering quality Translation Services
• Clearly understand the requirements of ISO 17100 and their effective use
Target audience
• Heads of translation companies
• Heads of subdivisions of companies providing translation services
• Project managers and consultants who wish to master the process of providing translation services in accordance with the requirements of ISO 17100:2015
• Members of the ISO 17100:2015 implementation team in the organization
• Professionals who want to gain in-depth knowledge of the requirements of ISO 17100:2015
• Specialists involved in day-to-day support of translation processes
• Students of specialized faculties
Document on completion
Translation services manager certificate, entered in the SIC international register
Evaluation scale
60.0-100.0
0.0-59.9
Complies
Does not comply
Thematic plan
The course program includes:
1. Module «Providing quality translation services in accordance with ISO 17100»
The program is designed for 18 hours, including time for studying theoretical material and writing tests.
Objectives
Module 1 Providing quality translation services in accordance with ISO 17100
Number of hours
1 |
Introduction |
1,5 |
2 |
Resources |
|
2.1 |
Personnel |
3 |
2.2 |
Technical and technological resources |
3 |
3 |
Preparatory activities and processes |
3,5 |
4 |
Manufacturing process |
4 |
5 |
Process after translation is completed |
2 |
|
Testing |
1 |
Detailed content of the program Module 1 Providing quality translation services in accordance with ISO 17100
1 |
Introduction: – Introduction – Terminology |
2 |
Resources |
2.1 |
Personnel: – Qualification of translators – Professional competence of reviewers – Professional competence of project managers |
2.2 |
Technical and technological resources |
3
|
Preparatory activities and processes: – Feasibility assessment – Offer – Agreement with the client – Handling customer’s project documentation |
4 |
Manufacturing process: – Translation – Verification – Editing – Peer review – Proofreading – Final evaluation and delivery |
5 |
Process after translation is completed |
|
Testing |