Translation Services Manager
(ISO 17100)
This online course allows you to gain the necessary knowledge and skills to provide quality translation services in accordance with the requirements of ISO 17100:2015 Translation Services – Requirements for Translation Services.
The participants of the training will gain knowledge about the main methods of organizing the process of translation and its continuous improvement.
Duration
18 hours
Language
English/Ukrainian/Russian
Format
100% online
Objectives
• Understand the principles of organizing Translation Services in accordance with the requirements of ISO 17100
• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the efficient and effective management of Translation Services
• Gain knowledge on how to improve Translation Services
• Understand the relationship between the quality delivery of Translation Services and meeting the requirements of the organization’s various stakeholders
• Develop the knowledge and skills needed to advise organizations on best practices for delivering quality Translation Services
• Clearly understand the requirements of ISO 17100 and their effective use
Target audience
• Heads of translation companies
• Heads of subdivisions of companies providing translation services
• Project managers and consultants who wish to master the process of providing translation services in accordance with the requirements of ISO 17100:2015
• Members of the ISO 17100:2015 implementation team in the organization
• Professionals who want to gain in-depth knowledge of the requirements of ISO 17100:2015
• Specialists involved in day-to-day support of translation processes
• Students of specialized faculties
Document on completion
Translation services manager certificate, entered in the SIC international register
Evaluation scale
60.0-100.0
0.0-59.9
Complies
Does not comply
Thematic plan
The course program includes:
1. Module «Providing quality translation services in accordance with ISO 17100»
The program is designed for 18 hours, including time for studying theoretical material and writing tests.
Objectives
Module 1 Providing quality translation services in accordance with ISO 17100
Number of hours
|
1 |
Introduction |
1,5 |
|
2 |
Resources |
|
|
2.1 |
Personnel |
3 |
|
2.2 |
Technical and technological resources |
3 |
|
3 |
Preparatory activities and processes |
3,5 |
|
4 |
Manufacturing process |
4 |
|
5 |
Process after translation is completed |
2 |
|
|
Testing |
1 |
Detailed content of the program Module 1 Providing quality translation services in accordance with ISO 17100
|
1 |
Introduction: – Introduction – Terminology |
|
2 |
Resources |
|
2.1 |
Personnel: – Qualification of translators – Professional competence of reviewers – Professional competence of project managers |
|
2.2 |
Technical and technological resources |
|
3
|
Preparatory activities and processes: – Feasibility assessment – Offer – Agreement with the client – Handling customer’s project documentation |
|
4 |
Manufacturing process: – Translation – Verification – Editing – Peer review – Proofreading – Final evaluation and delivery |
|
5 |
Process after translation is completed |
|
|
Testing |