Internal auditor of the quality management system (ISO 9001, ISO 19011)

This online course allows you to gain the necessary knowledge and skills to carry out an internal audit of the quality management system (QMS) based on the ISO 9001: 2015,              ISO 19011: 2018 standards.

This online course allows you to gain the necessary knowledge and skills to carry out an internal audit of the quality management system (QMS) based on the ISO 9001: 2015, ISO 19011: 2018 standards.

Duration

36 hours

Language

English/Ukrainian/Russian

Format

100% online

Objectives

• Understand the principles of QMS implementation in accordance with the requirements of ISO 9001

• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the effective management of the QMS

• Gain knowledge in the scope of risks identification and opportunities related to QMS

• Understand the relationship between the QMS and compliance with the requirements of various stakeholders of the organization.

• Develop the knowledge and skills necessary to advise organizations on the best quality management and internal audit practices

• Familiarize oneself with all stages of preparing and carrying out an internal audit

• Acquire the necessary knowledge to manage a QMS audit team

• Understand the operation of the QMS in accordance with ISO 9001

• Improve the ability to analyze the internal and external environment of the organization and decision-making in the context of the quality management system

Target audience

• Internal auditors

• Project managers and consultants who wish to master the quality management system audit process

• Members of the QMS implementation team at the enterprise

• Professionals who want to gain in-depth knowledge of the QMS

• Specialists involved in daily support of QMS processes

• Students of specialized faculties

Document on completion

Certificate of internal auditor of the QMS, listed in SIC international register

Thematic plan

The course program includes 2 modules:

1. Quality management system (ISO 9001)
2. Internal audit (ISO 19011)

The program is designed for 36 hours, including time for studying theoretical material and taking tests.

Objectives

Module 1 Quality management system (ISO 9001)

1.1

Introduction

1,5

1.2

General provisions of the standard

2

1.3

Organization context

2

1.4

Leadership

2

1.5

Planning

2

1.6

Provision (resources)

1,5

1.7

Functioning

5

1.8

Evaluation of results of the activities

2,5

1.9

Improvement

1

 

Testing

1

Module 2 Internal audit (ISO 19011)

2.1

Introduction

1

2.2

General provisions of the standard

1,5

2.3

Audit program management (AP)

5

2.4

Carrying out an audit

5

2.5

Competence of auditors

2

 

Testing

1