Quality Representative at Military-Industrial Complex Enterprises
For military-industrial complex enterprises, a quality management system (QMS) should not be merely a formal set of documents, but an effective management tool for product quality, risks, changes, suppliers, nonconformities, customer complaints, and objective evidence of conformity.
The course follows a structured learning path, progressing from understanding the role and responsibilities of the quality representative to the practical application of ISO 9001 and AQAP 2110 requirements at military-industrial complex enterprises, as well as the development of an end-to-end chain of evidence demonstrating product conformity for specific contracts.
The course provides presentations, narrated learning modules, practical examples, case studies, self-assessment questions, and working templates for practical application.
Duration
84 hours
Language
English/Ukrainian
Format
100% online
Course objective
The objective of the course is to develop the professional competencies required to organize and coordinate quality assurance processes at military-industrial complex enterprises in accordance with the requirements of ISO 9001 and AQAP 2110, implement AQAP 2110 requirements, and establish an end-to-end chain of evidence demonstrating product conformity with specified requirements.
Target audience
The course is intended for employees of military-industrial complex enterprises who perform or plan to perform the functions of a quality representative.
Document on completion
Upon successful completion of the course, participants are awarded a сertificate conferring the qualification “Quality Representative at Military-Industrial Complex Enterprises”, listed in the SIC international register.
Thematic plan
The course consists of 84 training hours and is organized into 5 learning modules:
Objectives
Module 1 - Role of the quality representative. SIC.MODULE.QR.AQAP2110:2016
| № | Topic | Hours |
| 1 | The practical role of the quality representative in an effective QMS | 1 |
| 2 | Authority, independence, and direct access to top management | 1 |
| 3 | Day-to-day coordination of quality activities and the quality representative’s QMS dashboard | 1 |
| 4 | Controlled product release and nonconformity management | 1 |
| 5 | Customer requests, records, risk management, and process changes | 1 |
| 6 | Internal audits, management review, and final practical workshop | 1 |
| Hours total | 6 |
Module 2 - Description of the requirements of ISO 9001:2015 “Quality management systems — Requirements”. SIC.MODULE.ISO9001:2015
| № | Topic | Hours |
| 1 | Introduction to the QMS | 3 |
| 2 | Context of the organization as a fundamental basis of the QMS | 2 |
| 3 | Leadership and Policy development in the sphere of quality | 2 |
| 4 | Risk-based planning of the QMS | 2 |
| 5 | Resources and documentation of the QMS | 2 |
| 6 | Operational activities and processes of the QMS | 4 |
| 7 | Evaluation and analysis of the effectiveness of the QMS | 1 |
| 8 | Corrective actions and improvements to the QMS | 1 |
| 9 | Testing | 1 |
| Hours total | 18 |
Module 3 - Description of the requirements of AQAP 2110:2016 “NATO quality assurance requirements for design, development and production”. SIC.MODULE.AQAP2110:2016
| № | Topic | Hours |
| 1 | Introduction to AQAP 2310 | 1 |
| 2 | Aerospace quality discipline | 0.75 |
| 3 | Configuration management as a process | 1.5 |
| 4 | Operational risks in AQAP 2310 / EN 9100 | 1.25 |
| 5 | Critical items and key characteristics | 1 |
| 6 | Product safety | 1 |
| 7 | Special processes | 1 |
| 8 | First article inspection (FAI) | 1 |
| 9 | Foreign object damage (FOD) and production discipline | 1 |
| 10 | Production software, tooling, and change management | 0.75 |
| 11 | Objective evidence in AQAP 2310 | 0.75 |
| 12 | Practical case studies, self-assessment, and final test | 1 |
| Hours total | 12 |
Module 4 - Implementation of quality management system in accordance with AQAP 2110 in a military-industrial complex enterprise. SIC.MODULE.IM.AQAP2110:2016
| № | Topic | Hours |
| 1 | AQAP 2110 as a new level of the quality management system for defense manufacturing | 1 |
| 2 | AQAP 2110 implementation roadmap and the three levels of regulatory requirements: ISO 9001, AQAP 2110, and Resolution of the Cabinet of Ministers of Ukraine No. 452 | 1 |
| 3 | Compliance matrix for AQAP 2110, ISO 9001, and capability assessment criteria | 4 |
| 4 | Responsibility matrix for AQAP 2110 implementation | 1 |
| 5 | AQAP 2110 implementation plan: structure, phases, responsibilities, and implementation monitoring | 2 |
| 6 | Quality management system documentation and contract execution documents in accordance with AQAP 2110 | 2 |
| 7 | Contract quality plan: purpose, sources of requirements, development timeline, and approval process | 6 |
| 8 | Structure of the quality plan: sections, responsibilities, resources, risks, records, and control points | 1 |
| 9 | Contract requirements compliance matrix and quality plan implementation report | 1 |
| 10 | Risk-based approach to defense contract execution | 2 |
| 11 | AQAP 2110 internal audit: auditor competence, typical nonconformities, and corrective actions | 1 |
| 12 | Diagnostic audit and quality management system readiness for external AQAP conformity assessment | 1 |
| Hours total | 18 |
Module 5 - End-to-end chain of evidence for a specific order, batch, or individual product unit. SIC.MODULE.EC.AQAP2110:2016
| № | Topic | Hours |
| 1 | Logic of the end-to-end evidence chain: requirement → plan → material → operation → inspection → testing → release → delivery | 1 |
| 2 | Operational planning and control: requirements, resources, criteria, quality plan, risks, changes, and outsourced processes | 2 |
| 3 | Requirements for products and services: customer communication, contract review, flow-down of requirements, and change control | 2 |
| 4 | Design and development: inputs, stages, reviews, verification, validation, outputs, and configuration management | 2 |
| 5 | Control of external providers: evaluation, flow-down requirements, incoming inspection, traceability, and supply nonconformities | 2 |
| 6 | Production and service provision: the role of production records in the product evidence chain | 1 |
| 7 | Production control: current documentation, resources, measuring equipment, competence, special processes, and operational control | 2 |
| 8 | Identification and traceability: serial numbers, batches, product status, materials, operations, inspection, and release | 2 |
| 9 | Property of customers or external providers: identification, protection, use, and recording of property status | 1 |
| 10 | Preservation of product: storage, packaging, labeling, transportation, protection, and maintenance of conformity | 1 |
| 11 | Post-delivery activities: warranty obligations, customer complaints, service, repair, and linkage to the product dossier | 1 |
| 12 | Control of changes: impact assessment, approval, configuration management, concessions, changes to software, design and technical documentation, and implementation records | 2 |
| 13 | Release of products and services: acceptance criteria, completeness of objective evidence, closure of nonconformities, release authorization, and delivery to the customer | 2 |
| 14 | Consolidated evidence matrix and contract quality dossier: requirement → document → record → objective evidence | 1 |
| 15 | Final practical workshop: verification of the end-to-end evidence chain for a specific serial number, batch, or contract | 1 |
| 16 | Testing | 1 |
| Hours total | 24 |