Internal auditor of sectoral quality management systems of oil, petrochemical, and gas industry organizations (ISO 29001, ISO 19011)

This online course allows you to gain necessary knowledge and skills to carry out an internal audit of a quality management system – requirements for the oil, petrochemical and gas industry organizations based on ISO 29001:2020, ISO 19011:2018 standards.

Training participants will gain knowledge about various components of the quality management system (QMS), including the following: leadership, risk management, necessary procedures, documentation, effectiveness measurement, management review and continuous development, as well as tasks and roles of internal auditors in the planning and implementation process of audits, reporting, planning, and monitoring of activities and actions based on the results of audits.

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Duration

36 hours

Language

English/Ukrainian

Format

100% online

Objectives

• Understand the principles of QMS implementation in accordance with the requirements of ISO 29001

• Get a clear idea of the concepts, approaches, methods, and techniques necessary for the effective management of the QMS

• Gain knowledge in the scope of risks identification and opportunities related to QMS

• Understand the relationship between QMS and meeting the requirements of various stakeholders of the organization.

• Develop the knowledge and skills necessary to advise organizations on the best practice of quality management and internal audit

• Acquaint oneself with all stages of preparing and carrying out an internal audit

• Acquire the necessary knowledge to manage a QMS audit team

• Understand the work of the QMS for compliance with ISO 29001

• Improve the ability to analyze internal and external environment of the organization and make decisions in the context of quality management system

Target audience

• Internal auditors

• Project managers and consultants who wish to master the quality management system audit process

• Members of the QMS implementation team at the enterprise

• Professionals who want to gain in-depth knowledge of QMS

• Specialists involved in daily support of QMS processes

• Students of specialized faculties

Document on completion

QMS internal auditor certificate listed in the SIC international register

Evaluation scale

60.0-100.0 

0.0-59.9

Complies

Does not comply

Thematic plan

The course program includes 2 modules:

1. Sectoral quality management systems (ISO 29001)
2. Internal audit (ISO 19011)

The program is designed for 36 hours, including time for studying theoretical material and passing tests.

Objectives

Module 1 Quality management system (ISO 29001)

Number of hours

1.1

Introduction

0,5

1.2

General provisions of the standard

2,5

1.3

Organization context

2

1.4

Leadership

2

1.5

Planning

2

1.6

Provision (resources)

2

1.7

Functioning

5

1.8

Activity results evaluation

2,5

1.9

Improvement

1

 

Testing

1
Module 2 Internal audit (ISO 19011)

Number of hours

2.1

Introduction

1

2.2

General provisions of the standard

1,5

2.3

Audit program management (AP)

5

2.4

Carrying out an audit

5

2.5

Competence of auditors

2

 

Testing

1
Module 1. Detailed content
1.1 Introduction
1.2

General provisions of the standard:

–       Standard structure

–       QMS principles

–       PDCA

–       Scope of application of the standard

–       Terminology
1.3

Organization context:

–       Understanding the organization and its context, examples

–       Understanding the needs and expectations of stakeholders, examples

–       Determining the scope of the QMS

–       QMS and its processes

–       Possible inconsistencies
1.4

Leadership:

–       Leadership and obligations

–       Quality policy, examples of theses

–       Functions, responsibilities, and authorities

–       Possible inconsistencies

1.5

 

Planning:

–       Actions on risks and opportunities, examples

–       Quality goals

–       Changes planning

–       Possible inconsistencies
1.6

Provision (resources):

–       Resources: human resources, infrastructure, work environment, monitoring and measurement resources, knowledge base

–       Competence

–       Awareness

–       Information exchange

–       Documented information

–       Possible inconsistencies
1.7

Functioning:

–       Production planning and management

–       Requirements for products and services: communication with a consumer, determination of requirements for products and services, analysis and changes in requirements for products and services

–       Development and design of products and services: design and development planning, design and development input data, design and development controls, design and development results

–       Management of processes, products and services supplied from outside

–       Production of products and services: management of products and services production, identification and traceability, property owned by customers or external providers, storage, post-delivery activities, management of changes

–       Output

–       Management of irrelevant process outputs, products and services

–       Possible inconsistencies
1.8

Evaluation of results of the activities:

–       Monitoring, measurement, review and evaluation

–       Internal audit

–       Management review

–       Possible inconsistencies
1.9

Improvement:

–       Improvement

–       Inconsistencies and corrective actions

–       Continuous improvements

–       Possible inconsistencies
Module 2. Detailed content

1.1

Introduction

1.2

General provisions of the standard:

–       Standard structure

–       QMS principles

–       PDCA

–       Scope of application of the standard

–       Terminology

1.3

Organization context:

–       Understanding the organization and its context, examples

–       Understanding the needs and expectations of stakeholders, examples

–       Determining the scope of the QMS

–       QMS and its processes

–       Possible inconsistencies

1.4

Leadership:

–       Leadership and obligations

–       Quality policy, examples of theses

–       Functions, responsibilities, and authorities

–       Possible inconsistencies

1.5

 

Planning:

–       Actions on risks and opportunities, examples

–       Quality goals

–       Changes planning

–       Possible inconsistencies

1.6

Provision (resources):

–       Resources: human resources, infrastructure, work environment, monitoring and measurement resources, knowledge base

–       Competence

–       Awareness

–       Information exchange

–       Documented information

–       Possible inconsistencies

1.7

Functioning:

–       Production planning and management

–       Requirements for products and services: communication with a consumer, determination of requirements for products and services, analysis and changes in requirements for products and services

–       Development and design of products and services: design and development planning, design and development input data, design and development controls, design and development results

–       Management of processes, products and services supplied from outside

–       Production of products and services: management of products and services production, identification and traceability, property owned by customers or external providers, storage, post-delivery activities, management of changes

–       Output

–       Management of irrelevant process outputs, products and services

–       Possible inconsistencies

1.8

Evaluation of results of the activities:

–       Monitoring, measurement, review and evaluation

–       Internal audit

–       Management review

–       Possible inconsistencies

1.9

Improvement:

–       Improvement

–       Inconsistencies and corrective actions

–       Continuous improvements

–       Possible inconsistencies