Practices for maintaining and improving social accountability systems in accordance with the requirements of the SA 8000 standard

This online course provides top management with the opportunity to acquire the necessary knowledge and skills to implement and maintain a social accountability system (SAS) based on the SA 8000 standard, as well as to use all the capabilities of the social accountability system, allowing top management to efficiently and effectively manage their business.

The course contains an array of practical instruments, successfully applying which will allow you to achieve a highly effective management system that works like a charm.

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Duration

39 hours

Language

English/Ukrainian/Russian

Format

100% online

Objectives

• Successfully implement a systematic approach to business management

• Apply effective business planning tools

• Accurately identify processes, measure their performance, and manage them effectively and efficiently

• Acquire the necessary knowledge and skills to develop, implement and maintain an SAS based on the SA 8000 standard

• Correctly formulate the policy and strategy of your business

• Develop risk-based thinking

• Develop objectives at the strategic, tactical and operational level

• Build a stable team, determine and maintain the competence of each employee, build a motivation system at your company

• Regularly review your management system

• Get the maximum benefit from the implementation of the «improvement» principle

Target audience

• Successful managers and leaders who wish to achieve maximum results

• Managers of all levels – to develop their own leadership and managerial abilities, as well as to develop their own team and business

• Specialists who plan to take up managerial posts – to gain self-confidence and deep understanding of the specifics of future work

Document on completion

Certificate with the qualification of a top manager, specialization «Practices for maintaining and improving social accountability systems in accordance with the requirements of the SA 8000 standard», listed in the SIC international register

Evaluation scale

60.0-100.0 

0.0-59.9

Complies

Does not comply

Thematic plan

The course program includes two modules.
The program is designed for 39 hours, including time for studying theoretical material and taking tests.

After completion of each module, the listener is being tested.

Objectives

Module 1 The practice for implementing, maintaining and improving the social accountability system in accordance with the requirements of the SA 8000 standard

Number of hours

1.1

1.2

Introduction

Normative elements and their interpretations

1

2

1.3

Requirements for social accountability

5

1.4

Management system

6

 

Testing

1
Module 2 Tools and approaches for the development and continual improvement of the management system

Number of hours

1.1

Understanding the organization and its context. Auxiliary tools

3

1.2

Understanding the needs and expectations of stakeholders

1

1.3

MS scope and processes

1

1.4

Leadership in business

2

1.5

Policy and strategy

1

1.6

Roles, responsibilities and authorities

1

1.7

Actions to address risks and opportunities

2

1.8

MS objectives

1

1.9

Planning changes

1

1.10

Resources. Efficient use

2

1.11

Documented information

1

1.12

Operational planning and control over current activities

1

1.13

Internal audit

1

1.14

Management review

2

1.15

Nonconformity and corrective action

1

1.16

Improvement

2

 

Testing

1
Module 1. Detailed content of the program

1.1

Introduction

1.2

Normative elements and their interpretations:

–       The emergence of CSR

–       Principles of the UN Global Compact

–       Social responsibility standards: ISO 26000

–       Models of social accountability 

–       SA 8000: purpose and scope

–       SA 8000: international norms

1.3

Requirements for social accountability:

–       Child Labor: definition, requirements, Policy example

–       Forced or Compulsory Labor: definition, requirements, Policy example

–       Health and Safety: definition, requirements, policy example, list of PPE, required documentation

–       Freedom of Association & Right to Collective Bargaining: definition, requirements, Policy example

–       Discrimination:  requirements, Policy example

–       Disciplinary Practices: requirements, Policy example

–       Working time: requirements, Policy example

–       Remuneration: definition, requirements, Policy example

1.4

Management system:

–       Policies, procedures and records: definition, requirements, Policy example

–       Social team: definition, requirements, requirement implementation example

–       Risk assessment and identification: definition, requirements,  requirement implementation example

–       Monitoring: requirements,  requirement implementation example

–       Internal participation and communication: requirements,  requirement implementation example

–       Complaint management: requirements, requirement implementation example

–       SA 8000 External Audits and Stakeholder Engagement: definition, requirements,  requirement implementation example

–       Corrective and Precautionary action: definition, requirements, requirement implementation example

–       Personnel training and development: definition, requirements, requirement implementation example

–       Management of suppliers and contractors: requirements, requirement implementation example
Module 2. Detailed content of the program

1.1

Understanding the organization and its context. Auxiliary tools:

–       SWOT analysis:  strengths, weaknesses, opportunities, threats

–       SWOT matrix

–       PEST analysis:

–       The PEST analysis main stages

1.2

Understanding the needs and expectations of stakeholders:

–       Stakeholders: types, categories, handling of needs and expectations

1.3

MS scope and processes:

–       Determining the scope

–       Process identification

–       Responsibilities and authorities

–       Actions for effectiveness and efficiency

1.4

Leadership in business:

–       Leadership in management systems

–       Leader and leadership qualities

1.5

 

Policy and strategy:

–       Role of the MS policy

–       Strategy formulation model

1.6

Roles, responsibilities and authorities:

–       Distribution of roles, process-based approach

–       Responsibility matrix

1.7

Actions to address risks and opportunities:

–       The impact of risks and opportunities on the organization’s activities

–       Management levels

–       Identifying critical points

–       Documented information

1.8

MS objectives:

–       Developing objectives at the strategic, tactical, and operational level

–       SMART technology

1.9

Planning changes

1.10

Resources. Efficient use

–       Resources needed to effectively and efficiently manage an organization

–       Knowledge base

–       Competence and continual development of personnel

–       Ensuring awareness and effective communication

1.11

Documented information:

–       Documentation development principles

1.12

Operational planning and control over current activities:

–       Operational control methods

–       Factors

–       Outsourced process

1.13

Internal audit:

–       Purpose and frequency of internal audits

1.14

Management review:  suitability, adequacy, effectiveness

1.15

Nonconformity and corrective action:

–       Root cause analysis

–       Problem statement: The «5 Whys» Principle

1.16

Improvement:

–       The «Improvement» principle: advantages of its implementation

–       Setting objectives

–       Education and training of personnel

–       Review of improvement projects

–       Development and implementation of improvements