Manager of sectoral quality management systems for oil, petrochemical and gas industry organizations (ISO 29001)

This online course allows you to gain the necessary knowledge and skills to implement and maintain a quality management system – requirements for organizations in the oil, petrochemical and gas industry based on the ISO 29001:2020 standard.

Training participants will gain knowledge about the various components of a quality management system (QMS), including the following: leadership, risk management, necessary procedures, documentation, performance measurement, management review, continuous development and improvement of the quality management system

Duration

20 hours

Language

English/Ukrainian/Russian

Format

100% online

Objectives

• Understand the principles of QMS implementation in accordance with the requirements of ISO 29001

• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the effective and efficient management of the QMS

• Gain knowledge in identifying risks and opportunities related to QMS

• Understand the relationship between the QMS and meeting the requirements of the organization’s various stakeholders

• Develop the knowledge and skills needed to advise organizations on best quality management practices

• Get acquainted with the information on the organization and conduct of internal audit

• Understand the work of the QMS for compliance with ISO 29001

• Improve the ability to analyze the internal and external environment of the organization and make decisions in the context of the quality management system

Target audience

• Heads of subdivisions of enterprises of the oil, petrochemical and gas industries

• Project managers and consultants who wish to master the process of implementing and maintaining a quality management system

• Professionals who want to gain in-depth knowledge of the QMS

• Specialists involved in daily support of QMS processes

• Students of specialized faculties

Document on completion

Document on completion QMS manager certificate, listed in the SIC international register

Evaluation scale

60.0-100.0 

0.0-59.9

Complies

Does not comply

Thematic plan

The course program includes:

1. Module “Industry quality management systems (ISO 29001)”

The program is designed for 20 hours, including time for studying theoretical material and taking tests.

Objectives

Module 1 Quality management system (ISO 29001)

Number of hours

 1

Introduction

0,5

 2

General provisions of the standard

2,5

 3

Organization context

2

 4

Leadership

2

 5

Planning

2

 6

Provision (resources)

2

 7

Functioning

5

 8

Performance evaluation

2

 9

Improvement

1

 

Testing

1

Detailed content of the program Module 1 Quality management system (ISO 29001)

 1

Introduction

 2

General provisions of the standard:

–       Structure of the standard

–       QMS principles

–       PDCA

–       Scope of the standard

–       Terminology

 3

Organization context:

–       Understanding the organization and its context, examples

–       Understanding the needs and expectations of stakeholders, examples

–       Determining the scope of the QMS

–       QMS and its processes

–       Possible nonconformity

 4

Leadership:

–       Leadership and Commitment

–       Quality policy, examples of abstracts

–       Functions, responsibility and authority

–       Possible nonconformity

 5

 

Planning:

–       Actions on risks and opportunities, examples

–       Objectives in the field of quality

–       Planning changes

–       Possible nonconformity

 6

Provision (resources):

–       Resources: human resources, infrastructure, working environment, monitoring and measurement resources, knowledge based

–       Competence

–       Awareness

–       Information exchange

–       Documented information

–       Possible nonconformity

 7

Functioning:

–       Production planning and management

–       Requirements for products and services: communication with the consumer, determination of requirements for products and services, analysis and changes in requirements for products and services.

–       Development and design of products and services: design and development planning, design and development inputs, design and development controls, design and development outputs

–       Management of processes, products and services supplied from outside

–       Manufacture of products and services: management of the production of products and services,

–        Identification and traceability, property owned by customers or external providers, storage, post-delivery activities, change management

–       Product release

–       Management of unsuitable process outputs, products and services

–       Possible nonconformity

 8

Performance evaluation:

–       Monitoring, measurement, analysis and evaluation

–       Internal audit

–       Management review

–       Possible nonconformity

 9

Improvement:

–       improvement

–       nonconformities and corrective actions

–       continuous improvements

–       possible nonconformity