Quality management system manager (ISO 9001)
The course combines theoretical knowledge with practical exercises, enabling participants to effectively apply the acquired knowledge in real-world situations and develop the skills necessary for successful quality management within an organization.
During the training, participants study the principles of the process-based and risk-based approach, documentation management, evaluation of process performance, internal auditing, and the continual improvement of the quality management system. To enhance understanding of the material, the course training slides are accompanied by voice-over narration, and the program is structured into thematic and practical modules, making the learning process more convenient and effective.
Duration
21 hours
Language
English/Ukrainian
Format
100% online
Objectives
Target audience
The course «ISO 9001 Quality Management System Manager» is designed for:
- Quality managers and quality assurance specialists;
- Heads of departments and functional units;
- Employees responsible for the implementation and maintenance of a quality management system;
- Representatives of organizations implementing or improving management systems in accordance with ISO 9001;
- Internal auditors and management system coordinators;
- Management systems consultants;
- Professionals seeking career development in the field of quality management;
- Owners of small and medium-sized enterprises interested in establishing effective process management systems;
- Employees of manufacturing, service, trading, logistics, IT, and other organizations whose activities are related to ensuring the quality of products and services.
The course is beneficial both for professionals who are just beginning to work with management systems and for experienced practitioners who wish to structure their knowledge and transition from an intuitive approach to professional quality management in accordance with international standards.
Document on completion
Quality Management System (QMS) Manager Certificate, registered in the international SIC Register.
Thematic plan
The course program includes:
1. «Quality management system (ISO 9001)» module
The program is designed for 21 hours, including time for studying theoretical material and taking tests.
Objectives
Module 1 Quality management system (ISO 9001)
Number of hours
|
1 |
Introduction |
1,5 |
|
2 |
General provisions of the standard |
2 |
|
3 |
Context of the organization |
2 |
|
4 |
Leadership |
2 |
|
5 |
Planning |
2 |
|
6 |
Support (resources) |
1,5 |
|
7 |
Operation |
5 |
|
8 |
Performance evaluation |
3 |
|
9 |
Improvement |
1 |
|
|
Testing |
1 |