Quality management system manager
(ISO 9001)
This online course allows you to gain the necessary knowledge and skills for the implementation and operation of the quality management system (QMS) based on the ISO 9001: 2015 standard.
Training participants will gain knowledge about various components of the QMS, including the following: leadership, risk management, necessary procedures, documentation, performance measurement, management review, continuous development and improvement of the QMS.
Duration
21 hours
Language
English/Ukrainian/Russian
Format
100% online
Objectives
• Understand the QMS implementation principles in accordance with the requirements of ISO 9001
• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the effective and efficient management of the QMS
• Gain knowledge in the field of identifying risks and opportunities related to QMS
• Understand the linkage between the QMS and meeting the requirements of various stakeholders of the organization
• Develop the knowledge and skills necessary to advise organizations on best quality management practices
• Get familiar with all the peculiarities of the preparation and conduct of an internal audit
• Understand the operation of the QMS for compliance with ISO 9001
• Improve the ability to analyze the internal and external environment of the organization and decision-making ability in the context of the quality management system
Target audience
• Quality Assurance Directors
• Responsible for the QMS
• Project managers and consultants who wish to master the quality management system audit process
• Members of the QMS implementation team at the enterprise
• Professionals who wish to gain in-depth knowledge of the QMS
• Specialists involved in daily maintenance of the QMS processes
• Students of specialized faculties
Document on completion
Certificate of QMS manager, listed in the SIC international register
Thematic plan
The course program includes:
1. «Quality management system (ISO 9001)» module
The program is designed for 21 hours, including time for studying theoretical material and taking tests.
Objectives
Module 1 Quality management system (ISO 9001)
Number of hours
|
1 |
Introduction |
1,5 |
|
2 |
General provisions of the standard |
2 |
|
3 |
Context of the organization |
2 |
|
4 |
Leadership |
2 |
|
5 |
Planning |
2 |
|
6 |
Support (resources) |
1,5 |
|
7 |
Operation |
5 |
|
8 |
Performance evaluation |
3 |
|
9 |
Improvement |
1 |
|
|
Testing |
1 |