Manager of Educational Organizations Management System (ISO 21001)
This course includes theoretical lessons and practical exercises that help participants effectively apply their acquired knowledge and gain the necessary skills for efficient quality management of educational services. Particular attention is paid to the specific aspects of the ISO 21001 standard that relate to educational activities, interaction with learners and other interested parties, and the continuous improvement of the educational process.

Duration
18 hours

Language
English/Ukrainian

Format
100% online
Objectives
Target audience
This course is designed for a wide range of professionals interested in implementing and maintaining an effective management system within educational organizations. Our target audience includes:
- Quality Assurance Directors in educational institutions.
- Individuals responsible for the Management System for Educational Organizations (EOMS).
- Project Managers and Consultants who wish to master the audit process for management systems in the educational sector.
- Team members involved in implementing an EOMS within educational establishments.
- Specialists seeking in-depth knowledge of EOMS.
- Professionals engaged in the daily operations of EOMS processes.
- Students of relevant faculties planning their careers in quality management in education.
Document on completion
Certificate of Manager of the Management System of Educational Organizations, entered into the international SIC register
Thematic plan
The course program includes:
1 Module: Management systems for educational organizations ISO 21001:2018.
The program is designed for 18 hours, including time for studying theoretical material and taking tests.
Objectives
Module 1 Manager of Educational Organizations Management System (ISO 21001)
Hours | ||
І module | Management systems for educational organizations ISO 21001:2018 | |
1 | Introduction to the MSEO | 3 |
2 | Context of the organization as a fundamental basis of the MSEO | 2 |
3 | Leadership and Policy development in the sphere of educational organizations | 2 |
4 | Risk-based planning of the MSEO | 2 |
5 | Resources and documentation of the MSEO | 2 |
6 | Operational activities and processes of the MSEO | 4 |
7 | Evaluation and analysis of the effectiveness of the MSEO | 1 |
8 | Corrective actions and improvements to the MSEO | 1 |
Testing | 1 | |
Hours in total | 18 |