Authorized Internal Investigator in an Organization (ISO 37008)

In modern organizations, internal investigations are a key tool for ensuring transparency, trust, and accountability. The authorized internal investigator is responsible for the objective review of incidents, complaints, and violations, as well as for ensuring a fair and impartial fact-finding process.

This role is critically important, as a properly conducted investigation minimizes legal and reputational risks, helps identify weaknesses in management, and contributes to building an ethical, safe, and responsible corporate culture. The authorized investigator becomes a central link between compliance, risk management, and organizational policies.

This course provides participants with the essential knowledge, skills, and tools needed to conduct professional internal investigations—from receiving a report to preparing conclusions and recommendations that support system improvement and prevent future violations.

Course program

Duration

32 hours

Language

English/Ukrainian

Format

100% online

Objectives

  • Understanding of the key aspects of ISO 37008.
  • Ability to plan and execute internal investigations.
  • Understand the role of ethics and responsibility in investigations.

Target audience

This training is designed for a broad range of professionals working in management, investigations, and standards compliance. It will be useful for:

  • Compliance Managers that ensure adherence to the organization’s ethical, legal, and regulatory requirements.
  • Department Headsresponsible for handling complaints, conducting investigations, or managing risks.
  • Occupational Health and Safety Specialists thatwork with management systems such as ISO 45001.
  • Information Security Professionals involved in investigating incidents under ISO/IEC 27001.
  • Legal Advisors and HR Managers thatdeal with workplace disputes, discrimination, harassment, and similar issues.
  • Employees of Organizations with Management Systems like ISO 9001, ISO 14001, ISO 50001, ISO 22000, and others, who need basic knowledge of internal investigations.

This training material will help integrate the principles and methodologies of internal investigations into the daily operations of organizations, fostering a culture of trust, transparency, and accountability.

Document on completion

Certificate with the qualification “Internal Investigations of Organizations (ISO 37008)”, listed in the International SIC Register

Thematic plan

The course program includes 1 module:

1 Internal investigations of organizations (ISO 37008)

The program is designed for 32 hours, including time for studying theoretical material and taking tests.

Objectives

Authorized Internal Investigator in an Organization (ISO 37008)
  Compliance Manager of Investigations (ISO/TS 37008) Hours
1 Investigations and when they are conducted 1
2 Applicability of ISO 37008 to ISO standards 1
3 5 principles of investigations 8
4 Investigations support: resources 1
5 Establishing investigation policies and procedures 1
6 Review of security and protection measures 2
7 Destination of the investigation team 2
8 Preliminary assessment of the situation 2
9 Determination of the scope of the investigation 2
10 Planning the investigation process 2
11 Collection and analysis of evidence 2
12 Conducting interviews 2
13 Completion of the investigation and reporting 5
14 Interaction with stakeholders 1
15 Communication with government and regulatory bodies 1
16 Self-Disclosure 1
17 Disciplinary Actions 1
  Testing 1
  Total hours 36