Auditor of the quality management system (ISO 9001, ISO 19011, ISO 17021, Rules of SIC)
Participants will gain knowledge about various components of management systems, including leadership, risk management, necessary procedures, documentation, performance measurement, management review, and continual improvement. Additionally, the course covers the tasks and roles of external auditors in planning and conducting audits, reporting, and planning and monitoring actions based on audit results.
Special attention is given to the requirements of ISO 17021, which establishes principles and requirements for the competence, consistency, and impartiality of bodies providing audit and certification of management systems. The course also addresses the rules of the SIC, which help businesses overcome technical barriers in international trade and ensure equal access to global markets.
For better material comprehension, all course slides are narrated. Real-life case studies are provided to help apply theory in practice. The structured information is divided into modules, making the learning process even more effective.
This course is an essential step for those who aspire to become highly qualified external auditors and make a significant contribution to sustainable development.
Duration
36 hours
Language
English/Ukrainian
Format
100% online
Objectives
• Understand the principles of QMS implementation in accordance with the requirements of ISO 9001
• Get a complete understanding of the concepts, approaches, methods and techniques necessary for the effective management of the QMS
• Gain knowledge in the scope of risks identification and opportunities related to QMS
• Understand the relationship between the QMS and compliance with the requirements of various stakeholders of the organization.
• Develop the knowledge and skills necessary to advise organizations on the best quality management and internal audit practices
• Familiarize oneself with all stages of preparing and carrying out an internal audit
• Acquire the necessary knowledge to manage a QMS audit team
• Understand the operation of the QMS in accordance with ISO 9001
• Improve the ability to analyze the internal and external environment of the organization and decision-making in the context of the quality management system
Target audience
• External auditors
• Project managers and consultants who wish to master the quality management system audit process
• Members of the QMS implementation team at the enterprise
• Professionals who want to gain in-depth knowledge of the QMS
• Specialists involved in daily support of QMS processes
• Students of specialized faculties
Document on completion
Certificate of external auditor of the QMS, listed in SIC international register
Thematic plan
The course program includes 2 modules:
1. Quality management system (ISO 9001)
2. Internal audit (ISO 19011)
The program is designed for 36 hours, including time for studying theoretical material and taking tests.
Objectives
Module 1 Quality management system (ISO 9001)
|
1.1 |
Introduction |
1,5 |
|
1.2 |
General provisions of the standard |
2 |
|
1.3 |
Organization context |
2 |
|
1.4 |
Leadership |
2 |
|
1.5 |
Planning |
2 |
|
1.6 |
Provision (resources) |
1,5 |
|
1.7 |
Functioning |
5 |
|
1.8 |
Evaluation of results of the activities |
2,5 |
|
1.9 |
Improvement |
1 |
|
|
Testing |
1 |
Module 2 Internal audit (ISO 19011)
|
2.1 |
Introduction |
1 |
|
2.2 |
General provisions of the standard |
1,5 |
|
2.3 |
Audit program management (AP) |
5 |
|
2.4 |
Carrying out an audit |
5 |
|
2.5 |
Competence of auditors |
2 |
|
|
Testing |
1 |