Practices for Supporting and Improving Management Systems for Educational Organizations in Accordance with ISO 21001 Requirements
This online course will provide top management of educational organizations with the necessary knowledge and skills to leverage the full potential of management systems for educational organizations (EOMS). This will enable them to effectively and efficiently manage the educational process.
Participants will learn to implement strategies for improving educational processes, enhancing operational efficiency, and satisfying the needs of students and other interested parties using ISO 21001 standards. The course will also cover methods for analyzing risks and opportunities, conducting internal audits, and utilizing tools for continuous improvement, all of which will help achieve a competitive advantage and deliver high-quality educational services in the market.
Duration
48 hours
Language
English/Ukrainian
Format
100% online
Objectives
The goal of this course is to provide participants with the knowledge and skills necessary to support and improve management systems for educational organizations in accordance with the ISO 21001:2018 standard. Participants will learn to implement effective quality management strategies within the educational sector, analyze and mitigate risks, and utilize tools for continuous improvement of educational processes and enhanced satisfaction of learners and other interested parties. The course aims to develop competencies that will enable educational organizations to achieve high quality standards and strengthen their position in the educational services market.
Target audience
The target audience for this course includes:
Top management and leaders of educational organizations: To gain the strategic knowledge and skills needed for effective quality management in an educational environment.
Coordinators of Management Systems for Educational Organizations (EOMS): To improve and implement management systems in accordance with the ISO 21001 standard.
Internal auditors and quality specialists in educational institutions: For conducting effective audits, analysis, and improvement of educational processes.
Heads of educational programs and methodologists: To optimize educational processes and enhance their effectiveness.
Any other professionals interested in improving the quality of their educational organizations and wishing to gain deeper knowledge about management systems for educational organizations.
This course will help all these categories of participants enhance their knowledge and increase the effectiveness of their educational organizations.
Document on completion
Certificate with the qualification of a top manager, specialization “Practices for supporting and improving management systems for educational organizations in accordance with the requirements of the ISO 21001 standard”, entered in the International SIC Register
Thematic plan
The course program includes 2 modules.
Module 1: Practice of implementing, maintaining and improving management systems for educational organizations in accordance with the requirements of the ISO 21001:2018 standard.
Module 2: Tools and approaches for developing and continuously improving a management system.
The program is designed for 48 hours, including time for studying theoretical material and passing testing.
Objectives
Course program: TOP MANAGER. Practices for supporting and improving management systems for educational organizations in accordance with the requirements of the standard ISO 21001
| Hours | ||
| І module | Practices for supporting and improving management systems for educational organizations in accordance with the requirements of the standard ISO 21001:2018 | 24 |
| 1 | Introduction to the MSEO | 3 |
| 2 | Context of the organization as a fundamental basis of the MSEO | 2 |
| 3 | Leadership and Policy development in the sphere of educational organizations | 2 |
| 4 | Risk-based planning of the MSEO | 3 |
| 5 | Resources and documentation of the MSEO | 3 |
| 6 | Operational activities and processes of the MSEO | 5 |
| 7 | Evaluation and analysis of the effectiveness of the MSEO | 2 |
| 8 | Corrective actions and improvements to the MSEO | 3 |
| Testing | 1 | |
| ІІ module | Tools and approaches for the development and continual improvement of the management system | 24 |
| 1 | Understanding the organization and its context | 3 |
| 2 | Understanding the needs and expectations of stakeholders | 1 |
| 3 | MS scope and processes | 1 |
| 4 | Leadership | 2 |
| 5 | Policy and strategy | 1 |
| 6 | Roles, responsibilities and authorities | 1 |
| 7 | Actions to address risks and opportunities | 2 |
| 8 | MS objectives | 1 |
| 9 | Planning of changes | 1 |
| 10 | Resources | 2 |
| 11 | Documented information | 1 |
| 12 | Operational planning and control over current activities | 1 |
| 13 | Internal audits | 1 |
| 14 | Management review | 2 |
| 15 | Nonconformity and corrective action | 1 |
| 16 | Improvement | 2 |
| Testing | 1 | |
| Hours total | 48 |