Auditor of Quality Management Systems (ISO 9001, ISO/IEC 17021-1, ISO 19011)

The course “Auditor of Quality Management Systems (ISO 9001, ISO/IEC 17021-1, ISO 19011)” is designed to prepare professionals responsible for planning, organizing, conducting, and documenting audits of quality management systems (QMS).

Participants will study the requirements of ISO 9001:2015, including the application of the process approach and risk-based thinking, evaluation of process conformity with established requirements, analysis of documented information and audit evidence, formulation of audit conclusions and preparation of audit reports, as well as planning and monitoring of corrective actions based on audit results. The course covers the requirements of ISO 19011:2018 for planning, conducting, documenting, and evaluating the effectiveness of management system audits, as well as the requirements of ISO/IEC 17021-1:2015 for bodies providing audit and certification of management systems, particularly with regard to their competence, consistency, and impartiality. A separate module is dedicated to the updates to ISO 19011:2026 and their practical application in external audits, including key changes to the standard and the use of remote audit methods.

Course program
Application

Duration

68 hours

Language

English/Ukrainian

Format

100% online

Objectives

To prepare auditors capable of professionally planning, conducting, documenting, and evaluating audits of an implemented QMS (in accordance with ISO 9001), taking into account the guidelines of ISO 19011 and the requirements of ISO/IEC 17021-1, as well as formulating well-founded, impartial conclusions regarding the conformity of the QMS with established requirements and recommendations for its improvement.

Target audience

The course is intended for auditors, lead auditors, auditor candidates undergoing training to work for certification bodies, and professionals involved in QMS certification audits.

Document on completion

Upon successful completion of the course, participants are awarded a certificate conferring the qualification “Auditor of Quality Management Systems”, listed in the SIC international register.

Thematic plan

The course has a total duration of 68 hours and consists of 3 training modules.

Objectives

Module 1 — Description of the requirements of ISO 9001:2015 “Quality management systems. Requirements”
# Topic Hours
1 Introduction to the QMS 3
2 Context of the organization as a fundamental basis of the QMS 2
3 Leadership and Policy development in the sphere of quality 2
4 Risk-based planning of the QMS 2
5 Resources and documentation of the QMS 2
6 Operational activities and processes of the QMS 4
7 Evaluation and analysis of the effectiveness of the QMS 1
8 Corrective actions and improvements to the QMS 1
9 Testing 1
  Hours total 18
Module 2 — Conducting audits of management systems in accordance with ISO 19001, ISO/IEC 17021-1:2015

#

Topic

Hours

1

Audit: objectives and criteria

2

2

Classification of audits and related standards

2

3

Terms and definitions

1

4

Audit principles and their practical implementation

4

5

Attestation procedure, requirements for auditors

4

6

Pre-certification measures and sampling application

4

7

Audit planning

2

8

Primary certification: I and II stages of the audit

2

9

Audit conducting

2

10

Certification decision

2

11

Support: supervisory and special audits, recertification

2

12

Suspension, cancellation, reduction of certification scope

1

13

Appeals and claims

1

14

Testing

1

15

Case-reviews

2

 

Hours total

32
Module 3 — ISO 19011:2026 – updates for auditors

…